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SuperPro Warranty - North America

SuperPro’s Warranty is divided into two categories; Bushings and Roll Control product ranges. Please contact us directly with any questions, required clarifications or to submit a warranty claim.

Warranties of all SuperPro products place no limitations on the scope of use, products can be used on road or off, at the race track, in in competitive motorsport. This means that if a SuperPro Product fails, it will be replaced free of charge without exception under the warranty period for the original purchaser of the SuperPro product(s).

SuperPro Bushing Warranty - Lifetime

Your eligibility for a claim:

  • You must be the original purchaser (Proof of purchase is required).
  • The part must have been originally supplied for the specific application listed in the SuperPro Catalog.
  • The part must have been purchased through an authorized SuperPro dealer in the US, Canada, or US territories.

What is covered?

  • This warranty is limited to the replacement of the originally supplied SuperPro component. In the event of a part number supersession SuperPro reserves the right to substitute the most current version of a component where applicable.
  • This warranty includes off-road and motorsport applications – because SuperPro fully supports these applications!

What is not covered?

  • Product finish and normal wear are not covered
  • Product failure or damage as a result of incorrect installation.
  • This Warranty does not cover the labor costs of removal/ replacement nor any consequential damage, where this limitation is permitted by local law.
  • Premature wear or damage resulting from failure to wheel align the car after installation where recommended.
  • Products sourced via SuperPro USA but sold into markets with their own authorized SuperPro importer/agent. SuperPro USA supplies and warranties SuperPro product within the US, Canada, Mexico and US Territories ONLY.
  • Unauthorized import goods sourced from beyond SuperPro USA and their authorized dealer network.

SuperPro Roll Control Warranty - 3 Years

Your eligibility for a claim:

  • You must be the original purchaser (Proof of purchase is required).
  • The part must have been originally supplied for the specific application listed in the SuperPro Catalog.
  • The part must have been purchased through an authorized SuperPro dealer in the US, Canada, or US territories.

What is covered?

  • This warranty is limited to the replacement of the originally supplied SuperPro component. In the event of a part number supersession SuperPro reserves the right to substitute the most current version of a component where applicable.
  • This warranty includes off-road and motorsport applications – because SuperPro fully supports these applications!
What is not covered?
  • Product finish and normal wear are not covered.
  • Product failure or damage as a result of incorrect installation.
  • Ball Joints & Tie Rod Ends - are covered by a 3 Year/Unlimited Mileage Warranty
  • This Warranty does not cover the labor costs of removal/ replacement nor any consequential damage, where this limitation is permitted by local law.
  • Premature wear or damage resulting from failure to wheel align the car after installation where recommended.
  • Products sourced via SuperPro USA but sold into markets with their own authorized SuperPro importer/agent. SuperPro USA supplies and warranties SuperPro product within the US, Canada, Mexico and US Territories ONLY.
  • Unauthorized import goods sourced from beyond SuperPro USA and their authorized dealer network.

    What to do if you have a problem?

    If you have an issue with a SuperPro Suspension Part, please contact SuperPro USA directly.

    Call: (+1) 650-362-8016 or Email: sales@superprousa.com

     

    Information required with warranty claim submission:

    1. Proof of purchase from an authorized SuperPro dealer
    2. Documentation demonstrating the issue or failure (photo/video/etc.)*
      *In the event evidence of a product failure cannot be demonstrated via photo/video SuperPro USA may require the item be returned for evaluation before approving a claim.
    3. Product Bar Code label (if available)

    As good as SuperPro is, it cannot always make up for the shortcomings of other suspension components, so when replacing a warranty component please check the following:

    • In the case of leaf spring bushes, check shackle pins, fixed pins and spring eyes for corrosion and pitting.
    • Inspect other OEM suspension bushes for excessive movement, cracking and wear.
    • Make sure Shocks Absorbers & Struts are in serviceable condition.
    All of the above can prematurely wear a SuperPro Suspension Component and cause other issues. None of these conditions will void your warranty; correcting them will just ensure you get the best out of your SuperPro Product and let you enjoy that “New Car Feel”!